Privacy Policy

Last updated: August 3, 2026

Sun Catcher Roofing respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit suncatcherroofing.com, submit a website form, request roofing services, communicate with our team, or otherwise interact with Sun Catcher Roofing.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone number
  • Property or service address
  • Billing or mailing address
  • Requested roofing service
  • Project description and property details
  • Appointment preferences
  • Photographs, documents, or other information submitted with an inquiry
  • Communications between you and Sun Catcher Roofing
  • Marketing and communication preferences

We may also collect information automatically when you use our website, including:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring website or advertisement
  • Pages viewed and links selected
  • Date and time of website visits
  • Approximate geographic location derived from an IP address
  • Website interaction and conversion information
  • Cookie and similar technology identifiers

2. How We Collect Information

We may collect information through:

  • Website contact, inspection, estimate, and appointment forms
  • Telephone calls, emails, and text messages
  • In-person consultations and property inspections
  • Customer agreements and project documents
  • Cookies and similar website technologies
  • Google Analytics, advertising, call-tracking, and customer relationship management platforms
  • Social media pages and online business profiles
  • Referral partners, manufacturers, suppliers, or other sources when permitted by law

3. How We Use Personal Information

Sun Catcher Roofing may use personal information to:

  • Respond to questions and service requests
  • Schedule roof inspections, consultations, and appointments
  • Prepare estimates, proposals, contracts, and project documentation
  • Provide roofing, repair, maintenance, and related services
  • Communicate about active or completed projects
  • Process payments and maintain business records
  • Provide customer service and respond to warranty requests
  • Send service reminders and requested updates
  • Send marketing communications when permitted by law
  • Measure website traffic, advertising results, and customer engagement
  • Improve our website, services, and marketing
  • Detect fraud, spam, security threats, or website misuse
  • Comply with legal, licensing, insurance, tax, and regulatory requirements
  • Protect the rights, property, and safety of Sun Catcher Roofing, our customers, and others

4. Cookies and Website Analytics

Our website may use cookies, pixels, tags, scripts, and similar technologies to operate correctly, remember preferences, understand website usage, measure advertising performance, and improve the user experience.

These technologies may collect information about your browser, device, approximate location, website activity, and interactions with our advertisements.

We may use third-party services such as Google Analytics, Google Ads, Meta advertising tools, call-tracking services, embedded maps, spam-prevention tools, and similar platforms. These providers may collect or receive information according to their own privacy policies.

You may be able to manage or block cookies through your browser settings. Blocking certain cookies may affect the functionality of parts of the website.

For information about how Google uses information from websites and applications that use its services, visit Google’s explanation of data use on partner sites.

5. Advertising and Remarketing

Sun Catcher Roofing may use online advertising services to reach people who may be interested in roofing services. Advertising providers may use cookies or similar technologies to display relevant advertisements, measure campaign performance, and understand whether a website visitor contacted us after viewing an advertisement.

Depending on the advertising platform, users may be able to adjust personalized advertising preferences directly through the platform’s privacy or advertising settings.

6. How We Disclose Information

We may disclose personal information to trusted service providers that assist us with business operations, including:

  • Website hosting and maintenance providers
  • Customer relationship management and scheduling platforms
  • Email and text-messaging providers
  • Cloud storage and document management providers
  • Payment processors and accounting providers
  • Advertising and analytics providers
  • Call-tracking and communication providers
  • Roofing manufacturers, suppliers, consultants, engineers, subcontractors, and inspectors involved in a project
  • Insurance, legal, licensing, tax, and regulatory professionals

These parties may receive only the information reasonably necessary to perform services for Sun Catcher Roofing or complete a customer’s roofing project.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our legal rights, customers, employees, property, or public safety.

If Sun Catcher Roofing is involved in a merger, acquisition, sale, reorganization, financing, or transfer of business assets, information may be transferred as part of that transaction, subject to applicable law.

7. Sale of Personal Information

Sun Catcher Roofing does not sell personal information for money.

Some privacy laws may define certain advertising or analytics disclosures more broadly as a “sale,” “sharing,” or use for targeted advertising. Depending on your location and applicable law, you may have the right to request that certain disclosures be limited or stopped.

8. SMS and Mobile Communication Privacy

If you provide your mobile telephone number, Sun Catcher Roofing may use it to respond to your inquiry, coordinate appointments, provide project updates, send service-related messages, or communicate about requested roofing services.

If you separately consent to receive promotional or marketing text messages, you may receive recurring messages from Sun Catcher Roofing. Consent to receive marketing messages is not a condition of purchasing roofing services.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact us through our website.

Mobile information collected for SMS communication, including telephone numbers, opt-in consent records, and messaging data, will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.

We may disclose mobile information to service providers that help us deliver text messages, maintain consent records, provide customer support, or operate our communication systems. These providers may use the information only to provide services on our behalf.

9. Email Communications

We may send emails related to inquiries, estimates, appointments, projects, warranties, customer service, and other business communications.

If you receive a promotional email from us, you may unsubscribe by using the link included in the message. Even after unsubscribing from marketing emails, you may continue to receive service-related or transactional communications concerning an inquiry, appointment, contract, or roofing project.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining project and warranty records, resolving disputes, enforcing agreements, and satisfying legal, tax, insurance, licensing, and regulatory obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

11. Data Security

Sun Catcher Roofing uses reasonable administrative, technical, and physical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, storage system, or method of internet transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

12. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of promotional emails or text messages
  • Request information about certain disclosures of personal information
  • Opt out of certain targeted advertising, sales, or sharing where applicable

These rights may be subject to exceptions, identity-verification requirements, record-retention obligations, and limitations under applicable law.

To submit a privacy request, please contact Sun Catcher Roofing through our website contact page. Please include enough information for us to identify your records and understand your request.

We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right provided by applicable law.

13. Third-Party Websites

Our website may contain links to third-party websites, manufacturers, social media platforms, review websites, payment services, maps, or other online resources.

Sun Catcher Roofing does not control and is not responsible for the privacy, security, content, or data practices of third-party websites. We encourage you to review the privacy policy of each external website you visit.

14. Children’s Privacy

This website and our roofing services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect personal information online from children under 13.

If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.

15. Website Accessibility and Privacy Requests

If you need assistance accessing this Privacy Policy or submitting a privacy request because of a disability, please contact us through our contact page and explain the type of assistance you need.

16. Changes to This Privacy Policy

Sun Catcher Roofing may update this Privacy Policy periodically to reflect changes in our website, services, technology, legal obligations, or business practices.

When changes are made, the revised policy will be posted on this page with an updated “Last updated” date. Your continued use of the website after an updated policy is posted indicates your acknowledgment of the revised policy.

17. Contact Sun Catcher Roofing

Questions, requests, or concerns regarding this Privacy Policy may be submitted through the Sun Catcher Roofing contact page.